How VAT and invoices are presented
Pricing displayed before VAT; how to register your tax number and retrieve your invoices.
Updated
Pricing before tax
All prices shown on VIP Life Retail are presented before VAT. The tax due depends on where you are and your business status.
UK customers will see 20 percent VAT added at the payment page. EU businesses that hold a valid VAT number—verified through VIES at the moment of purchase—benefit from reverse charge rules and are not charged UK VAT. EU consumers pay VAT at the rate applicable in their own country. Customers outside the UK and EU are not charged UK VAT.
The final amount, including any VAT, appears on the payment page before you proceed.
Registering your VAT number
If you hold a VAT number, you may enter it during checkout or afterwards in /account/billing. We verify EU numbers through the VIES service at that time. Should the service be unable to confirm your number in that moment, VAT will be charged; you will be notified of this outcome.
Your invoices
Once payment is received, invoices are issued by Zinn Digital® Ltd and sent to you by email. You can access all invoices and credit notes at any time in /account/invoices, where they are held as PDFs for your records.
Questions people ask
- When is VAT added to my order?
- VAT is calculated based on your location and status. UK customers pay 20 percent. EU businesses with a verified VAT number are not charged. EU consumers pay their local rate. Others pay no UK VAT. You see the total before paying.
- Where do I enter my VAT number?
- You may provide it at checkout or later in /account/billing. We verify it through VIES; if verification fails at that moment, VAT is applied and you are informed.
- How do I retrieve my invoices?
- Invoices are emailed after payment and are always available as PDFs in /account/invoices.